Amazon’s Kindle for PC fail

Recently I decided to download and use Kindle for PC. Started fine except that the installer did not ask me where to install the application. I think there is no need to explain why choosing the installation directory / drive is normal and expected for PC users. I mean – come on, we are not in the middle ages, and the PC is not a smart-phone/book-reader/whatever modern device.

Started a chat with the support. The first „helper“ Soundar(CSA) said that when installing for first time Kindle for PC will ask me for drive/directory. Which only showed how incompetent he is – the installer did not ask anything at all.

Then I was transferred to another Kindle specialist. Waited. Was told that I will be transferred again to another specialist.

Waited some more. Transferred again.

And again.

And again.

Finally someone named Bala(CSA) was brave enough to say directly, quoted „I’m sorry, you won’t be able to select a drive to install the application to your computer.“

That is that. I ended up uninstalling the crappy Kindle for PC, did not bother to register and link it with my Amazon account, did not even start it once. Will buy e-books form other places and will use other reader software.

My experience with Ubisoft’s Uplay support

guest-bDFV0A4w9 (that’s me) /11/2013 7:41:45 AM:
Hello. December last year I bought a DLC for ANNO 2070: The Financial Crisis Complete Pack from a sale on Amazon.com. By that time I did not have the core game. I just got ANNO 2070 yesterday and installed it via Uplay. When tried to activate the DLC it said „the code is invalid“. I contacted Amazon.com and they told me the code is for a Steam activation – not for Uplay. Also I was advised to contact your support and ask you for help. Can you please provide me with a code for ANNO 2070: The Financial Crisis Complete Pack which can be activated via Uplay? Because I already bought the DLC. Sending a screenshot for my Amazon.com transaction. Thank you in advance for your cooperation and understanding. Yours: Mario Asenov

Peter 9/11/2013 8:39:43 AM
Hello there, Thank you for contacting Ubisoft Technical Support. In order to respond to this email, please update this incident (Please do not create a new incident). Could you please send me a digital image of: 1) Your activation key. When we receive these image we will be able to help you further. Thank you for your time and understanding. Kind Regards, Peter Ubisoft Technical Support.

guest-bDFV0A4w 9/11/2013 12:36:12 PM
Hello again. I’m sending a printscreen from my Amazon.com account, my games and software library. As you can see the first one is „ANNO 2070 – The Financial Crisis Complete Pack [Online Game Code]“ and the Activation Key is clearly visible. I hope the information will be sufficient to resolve my issue. Or if you want me to use a camera to take a photo of the screen while logged in my Amazon.com account – please say so. Thank you in advance. Have a great day! Asenov

Peter 9/13/2013 4:43:12 PM
Hello there, Thank you for contacting Ubisoft Technical Support. In order to respond to this email, please update this incident (Please do not create a new incident). Could you please confirm if you already try steps in link below : https://support.ubi.com/en-gb/FAQ.aspx?platformid=9&brandid=15&productid=3272&faqid=kA030000000eYlKCAU If you have any further queries or issues please do not hesitate to contact us again and we will assist you further. Kind Regards, Peter Ubisoft Technical Support.

guest-bDFV0A4w 9/15/2013 2:10:45 PM
Hello. I have tried the steps described in the link. I still got „This CD Key or Activation Code is not valid. Please try again.“ message. Please help me resolve this issue. Thank you. Yours: Asenov

Peter 9/16/2013 1:49:39 PM
Hello there, Thank you for contacting Ubisoft Technical Support. In order to respond to this email, please update this incident (Please do not create a new incident). In order to investigate this case we would need to test it your game in our testing centre. Please change your Uplay password to the one you can send us in this incident. For example „Ubi00722262“ If you have any further queries or issues please do not hesitate to contact us again and we will assist you further. Kind Regards, Peter Ubisoft Technical Support.

guest-bDFV0A4w 9/16/2013 2:46:55 PM
Hello. I appreciate your effort and time you put in trying to resolve my issue. However you suggestion is unacceptable. Password change and sending the new one to you seems a bit suspicious. If you cannot help me, please escalate the incident to the next level of support. Thank you. Yours: Asenov

Peter 9/16/2013 4:08:29 PM
Hello there, Thank you for contacting Ubisoft Technical Support. In order to respond to this email, please update this incident (Please do not create a new incident). Your case has been escalated to the corrected department for a further look at your issue. Thank you for understanding. If you have any further queries or issues please do not hesitate to contact us again and we will assist you further. Kind Regards, Peter Ubisoft Technical Support.

guest-bDFV0A4w 9/17/2013 6:09:47 AM
Hello. Thank you for the information. I wait further instructions. Yours: Asenov

After a month I contacted Amazon.com again and described my issue. They gave me for free another code for that DLC. Sadly the new code was invalid too. In further emails they explained, that Ubisoft gives them only Steam codes for this DLC, which are not compatible with Uplay. I gave up, when suddenly got ticket update:

Peter 10/30/2013 2:15:47 PM
Apologize for late response. Unfortunately there is nothing we will be able to do as we can provide a Steam cd-key of Anno 2070 so you can use the DLC content and we will not exchange the Steam DLC content for a Uplay version.

guest-bDFV0A4w 11/12/2013 1:05:38 PM
Hello. Your apology is irrelevant. Lets summarize:

1. You provide and sell Anno 2070 for Uplay.
2. Uplay is your own platform.
3. You do not provide DLC content for Anno 2070 for Uplay. You cannot exchange Steam DLC content for Uplay version simply because you do not have a Uplay version for it.
4. You ask users to change their password and send you the new password.
5. You need months to answer that a simple support issue cannot be unresolved.
6. I (and many others) can go on with further flaws in your support, attitude, system stability, pricing, etc.

Please be so kind to answer me, before I close the ticket: Do you think that I am satisfied? What would be my overall customer experience as a user? Excellent probably? Thank you in advance for your detailed, professional, most helpful and quick response. Yours: Asenov

Peter11/12/2013 3:31:51 PM
Thank you for your feedback. Please find your new activation key for your game ANNO 2070 Activation – (some random code) Deep Ocean- (some random code) DLC1- (some random code) DLC 2- (some random code) DLC 3- (some random code) Please activated your game on oyur Uplay account

Well, that’s it. Uplay says either „You already own this game“ (which is true for core ANNO 2070) or „This CD Key or Activation Code is not valid. Please try again.“ for the rest of the new codes.

Uncool.

Развод с Уникредит Булбанк

Пътен знак заобиколи препятствие на пътя - Уникредит Булбанк

Всъщност в България няма читава, нормална банка. Всичките са от един дол дренки. ‘Фани едната, удари другата, напсувай третата – маскари са, без изключения, и си го заслужават. Само че някои са по-зле от други, а действията на Уникредит Булбанк (или бездействията, де да знам каква може да е причината) в моя конкретен случай, за който ще мрънкам, са неадекватни. Като цяло също не стават – лихвите им по кредити са високи, цените на разните им дребни услуги – също, депозитите по влоговете са ниски, поддръжката и сроковете им са неадекватни, въобще нямат и един „банков продукт“, който да ме заинтересува.

Беше ми малко неприятно, защото обикновените служители нямат никаква вина за проблемите, които ми причини решението на някой техен високопоставен мега-компетентен свръх-експертен шеф. Бях им клиент от над 10 години (преди сливането бях в Биохим), и служителите от офисите им във Видин, с които съм работил, на различни длъжности, бяха учтиви, отзивчиви и коректни. Помагали са ми, съветвали са ме – въобще бях обслужван нормално.

По същество. Visa имат допълнителен XML базиран протокол „3-D secure“, търговското наименование на услугата е Verified by Visa. MasterCard също са лицензирали и ползват технологията, но аз ще пиша само за Виза. Претекста е да се предложи на клиентите, които пазаруват онлайн, допълнително ниво на защита при осъществяването на Интернет транзакции по дебитните и кредитни карти Visa и Visa Electron. Може да бъде активирано по желание, и не е задължително. Вече писах, че съществуват недостатъци в начина на изпълнение – има „дупки“ в процеса, а излишното усложняване по-скоро прави проблеми, отколкото да дава по-голяма сигурност. Полза от това имат само банките, защото отговорността при случай на измама се прехвърля върху клиента. Може би затова не са много големите онлайн търговци, които поддържат тая услуга. За мой кофти късмет нито един от сайтовете, от които съм пазарувал през последната година и половина, не поддържа Verified by Visa.

Лошо няма, това не би трябвало да е чак такъв проблем. Ако сайтът не поддържа 3-D secure, а картата Visa го има, пазаруването си продължава по стария, нормален начин. Просто не се визуализира и не се активира тоя допълнителен „защитен“ слой. Обратния вариант също си има решение – ако сайта го поддържа, а картата – не. Тогава си има опция (бутон/поле) за „скипване“, прескачане на допълнителната проверка. Независимо дали картата е нормална Visa, или Visa Electron.

Обаче някой „гений“, или няколко титани на мисълта в Уникредит Булбанк решил(и), че това чудо ще се активира за всички Visa Electron карти, издадени от тях, задължително.

Без уведомяване на клиентите. Лично аз разбрах съвсем случайно, около месец време след като бяха стартирали тая издънка. По време на една от летните промоции в Steam цъкнах да си купя Fallout: New Vegas – и ми излезе съобщението, че банката е отказала транзакцията. Сигурен бях в данните на картата си – те са запомнени в Стийм платформата. Знаех, че има предостатъчно пари. Опитах чрез браузър, през сайта им, въвеждайки старателно и коректно необходимите данни от картата – същата работа. Малко след това видях една много изгодна и краткотрайна оферта в Амазон, но и там ударих на камък. Поразрових се, развънях се, и разбрах за какво иде реч.

Регнах се където трябва, получих си СМС-а, направих си 3Д парола – иначе банката блокира транзакциите, ако няма такава регистрация и парола. И какво стана … НИЩО. Пак не можах да си купя това, което исках, и промоциите приключиха!

Оказа се, че ако сайтът, от който се пазарува, не поддържа 3-D secure, Уникредит Булбанк блокира транзакциите.

Без право на избор!

Към отговорните топ „мениджъри“ и „специалисти“ в Уникредит Булбанк, взели и реализирали това решение – никой, особено пък индивиди като вас, няма да преценяват вместо мен аз от кои сайтове и как ще си пазарувам. Щом не можах да купя нищо от амазон и стийм, за чий ми бяха паролата, сметката и картата? (Да, Amazon.com не поддържа Verified by Visa!) Според самата огромна международна компания Visa изискването 3-D secure не е задължително, и независимо от наличието или отсъствието му може да се пазарува онлайн от всякакви сайтове. Да, ама не – вие знаехте най-добре, и с един замах премахнахте огромен процент от възможностите на клиентите ви за пазаруване в Интернет. А в моя случай процента е 100 – ЕПИЧНО!

5 минути (пътя до най-близкия офис) след като разбрах, че това нямаше никакъв начин да бъде променено – си прекратих сметка и карта Visa Electron в Уникредит Булбанк – това „удоволствие“ не беше безплатно. Надявам се с тия левчета да съм ви оправил живота, защото те бяха предпоследното нещо, което видяхте от мен. Нищо фатално не е станало, работете си спокойно, въобще да не ви пука какво е мнението на някакви си там тъпи клиенти физически лица. Разни претенциозни досадници (като мен) хленчат за глупости, голяма работа – нормално е да са ви по-важни тлъстите корпоративни клиенти. А аз междувременно си ликвидирах картата и сметката, по която ми превеждаха заплатата. И това не беше безплатно, но тези пари бяха последното, което взехте от мен.

И ви казвам с облекчение: По живо, по здраво, Уникредит Булбанк!

NO to UniCredit Bulbank

И ако трябва някога, някъде, по някакъв повод да заплащам каквото и да е на хора или организации, по сметки при вас – просто няма да го бъде, забравете. Ще търся такъв начин да се издължа, който не включва ваше участие. А ако не става, ще се наложи да мина и без конкретната стока/услуга, или ще се задоволя със заместител.

Вие от мен повече няма да видите НИЩО!

Докато черновата на публикацията зрееше, драстично редактирах грубите изрази – първоначалния вариант беше прекалено емоционален, нецензурен и не в мой стил. През това време си направих труда да проуча 5 банки с клонове във Видин, които поддържат 3-D secure за картите си VISA Electron. Просто от любопитство, нямам никакво намерение на ползвам тая „екстра“. Та оказва се, че Първа инвестиционна, Алианц, Инвестбанк, Сибанк и ДСК – при всички тях това е по избор на клиента и не задължително. Ако 3-D secure е активирано, но сайтът, от който купувам не го поддържа – пазаруването продължава по традиционния начин и транзакциите се осъществяват нормално. И не само това – всички изброени банки предлагат по-атрактивни продукти за физически лица.

Конкуренцията е хубаво нещо. Публичността – също. И търпението … А на Уникредит Булбанк най-искрено пожелавам да продължава все така творчески да прилага уникалните си управленски решения, докато не изгони/умори и последния си клиент.

Горното можеше да си остане хубав финал, ама все пак ще разваля ефекта с щипка неуместно празнично настроение в този иначе издържан, откровено и справедливо хейтърски пост. Пожелавам на банковите служители Весела Коледа и щастлива Нова година! Хо-хо-хо.

П.П. Препоръка към хората, които са задължени да „изследват“ удовлетвореността на клиента и въобще всички уникредитбулбанковци: не ми досаждайте по телефона – зная кой е бутона за прекъсване на разговора. Взимащите решенията при вас да са мислили предварително. Ей ми го мнението, написано на разбираем български. Няма какво повече да обсъждаме.

3-D secure (Verified by Visa) sucks

Once in a while I shop online – mostly games, software and services – when there are huge promotions and discounts. In the last year and a half I’ve purchased digital items from several sites and portals. None of them supports 3-D secure (Verified by Visa):

Amazon.com
Store.steampowered.com
GoG.com
Desura.com
G2PLAY.net
Pulsar.bg

In theory this XML-based protocol is supposed to improve security of online transaction. But practice has proven that it’s counterproductive garbage.

In my personal opinion, implementing it hurts both companies and consumers, and only benefits the banks themselves. It causes issues, which impacts sales. While fraud is more difficult with 3DSecure in place, all liability in case of fraud rests upon me as the consumer. To my knowledge banks get the best out of the deal, but sell this as a security feature. It does provide security, but not sharing my card details and login information does (objectively) the same thing. And if someone steals my card information, they can just use the card on a non-3DS service to steal and launder my money.

Basically 3DS is not secure. It has some issues (Wikipedia). It’s useless and hurts both customers and sellers/traders.

HP Pavilion wireless problem (orange LED light) solved

A neighbour in the upper floor laboratory has several years old HP Pavilion. Recently she came to me with a problem – the wireless suddenly went dead. The led indicator was constantly orange – meaning that no matter how she positioned the switch, the wireless network card was permanently off line. Looked in the device manager and found found only LAN network adapter – nothing more.

I ran a variety of tests, did a lot of diagnostics – primary software since I had to make sure it’s not a driver or operating system issue. Disabled all power saving features, removed HP wireless assistant, tried to do thing manually, etc. Even updated the BIOS but nothing seemed to help. It is a widespread and quite known issue – a motherboard-wireless problematic connection and lack of power supply to the wireless network card in a lot of HP notebooks/laptops. After some serious Internet digging finally found on Techspot’s forums the only solution that worked for me:
I fixed orange light HP/Compaq wireless problem

The basic idea is that rising the temperature inside the machine to the risky 80C for 10 minutes somehow „repairs“ the broken power link between the wireless adapter and other chipset components. The guy in the forum post achieved this using software stability test that stresses the CPU/GPU, covering the vents and thus generating enough heat inside the machine. Having in mind the high potential damage this overheat procedure might cause I borrowed from the laboratory above their temperature measuring device with silicon sensors and off-chip processing (a kind of advanced thermometer). Disconnected all cables, removed the battery, disassembled the notebook, positioned the thermometer sensors, and gradually started heating specific areas inside the laptop by a hair dryer with narrow airflow concentrator.

The first several attempts were unsuccessful because I do not feel comfortable sustaining high temperatures in a computer for a long time. Started with small steps – 70C for a minute, 75 for 2 minutes, etc. A time consuming process since I paused after each try to let the system cool down, reconnect, power up and wait to see if something new happens. Finally when I kept the temperature at 80C for 4 minutes, reconnected and started the notebook, the device manager greeted me with „new hardware found“ – the wireless was live!

Actually I am amazed that this solution worked at all! The bad news is that if the computer is turned off and cooled down to room temperature, most of the time the wireless adapter will be lost again. Repeating the heating procedure (no matter how it’s achieved) usually does it’s magic, but it’s not a permanent solution. Leaving it constantly on, working non-stop 24/7 is always an option – still it’s just avoiding the problem, not final resolution.

Best advice – actually two of them :)
1. Buy external USB Wireless adapter – it should be no more than 20$.
2. Avoid giving money for HP / Compaq portable products!

Origin cloud storage syncing sucks

Not only EA’s cloud sync is poorly implemented – their support sucks as well. The best way to resolve Origin’s synchronisation problems is to avoid the service.

I own Mass Effect 3 for maybe a month. Already finished my first playthrough on hardcore difficulty setting and now playing on insane. Also battled cooperatively in a lot of multiplayer matches (mostly on bronze difficulty, a few on silver, and none on gold or platinum) and so far I love it! Not being a fan of Origin client (yes, I know it’s still in beta), gave it a try – allowed it to keep my in-game advance synced on their cloud storage service. All was well until yesterday – after I closed the game Origin started syncing but suddenly stopped at 5% and ultimately failed. Tried again, restarted the client – same thing.

I still remember a stupid solution that Origin support offered once. I had this annoying visual issue with double cursor – the in-game and windows default both showed in Dead Space when the game was launched through origin client. The helper suggested I reinstall the chipset drivers!? Luckily for me when the game was started with it’s own executable file all was fine.

So armed with patience I contacted the support through live chat. The helper was incompetent and the result was zero – as expected. The full text (see below) may be read for two minutes but the real conversation lasted more than half an hour! As you can see the guy from EA / Origin did his best to get rid of me. Denied all responsibility and apart from some lame and senseless suggestion did nothing to help me.

Luckily Origin cloud syncing in Mass Effect 3 affects only single player advance and achievements. That is a good thing because if I want to play the game on other computers I may simply copy needed files/directories on a flash drive. Or make my own „cloud“ storage – manually uploading, downloading and updating them on the encrypted part of my ftp. The multiplayer status in-game is Origin/EA independent and works fine.

To be honest there are some guys in Origin/EA who actually work towards really helping the client. It’s a matter of pure luck to get a competent one who can do something to solve a problem. It usually takes no more than ten tries though. As far as I can tell, the only logical conclusion is that for a single real specialist/expert EA hires 9 random persons. Gives them a bunch of predefined answers and instructs them to politely discourage customers from contacting live chat support.

That is why Electronic Arts deserves some of the flame they get. Such support practice is bad – better stop it and and least try to be honest. If there is a problem sometimes it’s better to admit it and try to resolve it.

Or stick to the successfully build image of suckers.

Here is the full chat I had with Origin support (sorry for the typos; only my name is edited):

You are now ready to chat with Arjun K.
Arjun K:
Thanks for contacting EA Help! My name is Arjun K how may I help you?
you:
Hi. Is there a problem with mass effect 3 cloud storage?
you:
Hello there, do you understand my question?
Arjun K:
Hi
Arjun K:
(*My*name*) please elaborate your issue.
you:
I’ve been playing ME3 for several hours, and when I finished, the Origin client tried to automatically update my cloud storage – and failed
you:
After another try, I went offline, than back online adn tried again – and failed again
you:
Do you need any more information?
Arjun K:
Thank you for the information.
Arjun K:
Please right click on bf3 in origin and select repair.
you:
I’m sorry I do not own bf3
Arjun K:
Sorry I meant ME3
you:
Okay
you:
it said there are no missing or corrupt filed and the game is up to date
Arjun K:
Please click on the „i“ button which you see when you place the pointer on ME3.
you:
OK
Arjun K:
Do you see the cloud storage option there?
you:
yes
Arjun K:
It seems that you are away from the Keyboard, please let me know if we are still connected.
you:
I’m not away form the keyboard, I’m waiting on you to tell me how ot fix my issue
you:
So what do I do now?
Arjun K:
When you click on the „i“ what do you see in the cloud storage is it enabled?
you:
Yes it is enabled
you:
next?
Arjun K:
is your cloud storage able to update now?
you:
WHne I click Play, it starts by syncing cloud data, stops at 5%. When I click „restoer save“ – same result: it says cloud storage cannot be synced.
you:
I do not want to play wihtout syncing. I will lose all these hours of recent gameplay
Arjun K:
Please reinstall origin
you:
You’re kidding. please stop making jokes and tell me ho to use origin’s cloud storage
Arjun K:
Please reinstall origin and then see if the issue still persists
Arjun K:
Thank you for contacting EA. Is there anything else I can help you with today?
you:
Before doing that cne you please answer me these questions: is there a problem with mass effect 3 servers, or with origin servers, or with it’s cloud storage mechanism?
Arjun K:
No there is no problem at all however I would like to apologize for the inconvenience caused.
you:
IT took you 5 minutes to tell me „click the button“, but you’ve managed to check the servers, to diagnose network and verify clodu storage sync in just 5 seconds?
Arjun K:
If you need help with anything else, please feel free to contact us anytime!
you:
If I reinstall origin does it mean I will have to download and install all current EA games that I play?
you:
Wait, don’t reply – you answer probably will be wrong. Thank yuo for your time. good bye.

Reliance Globalcom (Flag Telecom) connectivity problems

However, BTC just loves them ;). Unfortunately for me … (Bulgarian summary – at the bottom, кратко резюме на български – най-долу).

3 68 ms 71 ms 13 ms 212-39-87-248.btc-net.bg [212.39.87.248]
4 64 ms 25 ms 16 ms de-cix.btc-net.bg [80.81.194.14]
5 338 ms 399 ms 434 ms peer1.fra1.flagtel.com [80.81.192.64]
6 * 535 ms * so-1-1-1.0.pjr02.ldn001.flagtel.com [85.95.25.177]
7 * * * Request timed out.
8 449 ms * * 85.95.26.22
9 * 582 ms * ge-5-0-0.0.cjr02.lax002.flagtel.com [85.95.25.254]
10 * * 489 ms so-7-1-2.0.cjr04.hkg003.flagtel.com [62.216.128.22]
11 * * * Request timed out.
12 476 ms * * 202.130.96.104
13 524 ms * 483 ms 202.131.73.198
14 474 ms * 445 ms ge0-0-00-gjurtm20-01.hk03.iadvantage.net [210.184.124.4]
15 498 ms * 509 ms v032-gcortmsfc-01.hk01.iadvantage.net [202.85.168.167]
16 583 ms * * station190.com [203.194.198.186]
17 * * 453 ms station190.com [203.194.198.186]

Trace complete.

For several hours I experienced extremely slow times when accessing my blog, control panel and email. A brief conversation with friendly and professional support:

The problem seem to be related to your ISP and its route to the server – visitors which use other ISPs load your site properly.

No wonder other Bulgarian ISPs use different routes when connecting to Honk Kong!

Now the sluggishness is partially gone:

3 69 ms 28 ms 29 ms de-cix.btc-net.bg [80.81.194.14]
4 92 ms 96 ms 91 ms peer1.fra1.flagtel.com [80.81.192.64]
5 395 ms 407 ms 397 ms so-1-1-1.0.pjr02.ldn001.flagtel.com [85.95.25.177]
6 400 ms 420 ms 410 ms so-1-0-0.0.pjr01.nyc007.flagtel.com [85.95.25.2]
7 401 ms 407 ms 440 ms 85.95.26.22
8 273 ms 241 ms 239 ms ge-5-0-0.0.cjr02.lax002.flagtel.com [85.95.25.254]
9 400 ms 439 ms 497 ms so-7-1-2.0.cjr04.hkg003.flagtel.com [62.216.128.22]
10 402 ms 414 ms 409 ms 62.216.145.134
11 362 ms 354 ms 354 ms 202.130.96.104
12 420 ms 408 ms 486 ms 202.131.73.198
13 393 ms 388 ms * ge0-0-00-gjurtm20-01.hk03.iadvantage.net [210.184.124.4]
14 468 ms 392 ms 385 ms v032-gcortmsfc-01.hk01.iadvantage.net [202.85.168.167]
15 446 ms 391 ms 385 ms station190.com [203.194.198.186]

Trace complete.

Накратко – БТК се връзва с хоста на блога ми чрез индийците от флаг телеком, дето сега се казват рилайънс глобалком. И в резултата на това часове наред все едно съм блокиран. Другите български интернет доставчици нямат проблеми. Но във Видин избора е крайно ограничен, така че АДСЛ е най-малкото зло. Просто си мрънкам …

Хора с увреждания и европейски пари

Както Владдд ми каза по ICQ – „започнах борба с вятърни мелници :)“. Написал е писмо до г-н Захариев, директор на НЦСР – Национален Център за Социална Рехабилитация, съдебно регистрирана като сдружение с нестопанска цел и представителна организация на национално равнище.

http://bg.netlog.com/vladd_d/blog/blogid=13838#blog

Накратко – безпардонно, грубо отношение към хората с увреждания, заради които уж се прави семинара в Белгия. Тип „няма ли най-накрая да се разкарат, тия, невалидните …“. Формално отчитане на дейност. Усвояване на европейски пари, оправдание да се напише отчета. Безотговорност. Безнаказаност. Безхаберие. Невежество. Наглост.

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